If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. chubbysumo • 5 yr. Account - Mobile. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. So you can kick back and enjoy yourself, knowing somebody’s got your. . Note there are two passwords, one is for the wifi, and the other is for the admin logon to the Hub. From the device on which Web Safe appears not to be working:. . I would be happy to take a further look into this for you but would need to confirm a few detai. When Accessed via Virgin Media, it does not saying “Connection is not secure”. Whats going on, why are so many people having this issue. Please read the rules before posting. The info to report to VM was given above. . So that part should now say something like " youremailaddy@ntlworld. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Often, the argument against more environmentally friendly ones is they don’t work as well – but that myth died with the success of Seventh Generation. I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. By default Web Safe blocks access to VPN sites. Child safe is not working. 1. . Learn more about SAFe Enterprise today. 9. PIA VPN is affordable and reliable. Choose Off, and press Save. using my smartphone. Same message - 5104291. Switched On Families. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. Primary 8. netvirginmedia. Virgin Mobile outages reported in the last 24 hours. I would immediately get an email confirming that changes were made. ago. Virgin Media customers can get unlimited online protection. Log in to your Virgin Media account using your email address and password. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. on 26-08-2022 16:41. ISPs use blacklists to block specific sites as well. Does the issue persist: when using your browser's Incognito / Private mode; usually accessed by pressing Ctrl + Shift + P in Firefox or - 5104291Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Child Safe is not working reported to VM. I’ve called VirginMedia several times and they have not been able to help. If you are new to Virgin Media, the Child Safe content filter is usually enabled and this does block the most VPNs. I've been noticed that recently I can not visit certain websites such as reddit and any adult sites. Change the DNS option to Use the following DNS server addresses. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. You can even reboot your Hub from the comfort of your sofa. Are you seeing the old UI (left) or the new UI (right). Thank you for your post and welcome to our community. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. At this time we aware of the problem and working on repairing this feature. From Virgin Web Safe FAQs. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). com -u username:password. Please could you check my account and get this sorted. One of the more basic fixes is to restart all your hardware, including restarting both your PC and Virgin Media Hub by switching off the router and then waiting a few minutes to turn it back on. We would like to show you a description here but the site won’t allow us. It was easy to login into my virgin media account and change the settings. Please enter your email. Just bear in mind this would reset everything. This is your problem not individual customers. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. Thanks, this has been tried on multiple devices, the devices aren't using any external DNS, Proxy, or VPN service. These are two settings –. Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. I’m losing the will to live. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Cloudflare DNS servers 1. For a single one, you may be able to get an exemption. in Security matters 12-10-2023I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. QuickStart, set up and connections. You need to disable it in the actual Virgin Media account settings on their website or phone them. The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. 5 no show visits 120 days late with the. Check in for your Delta flight in the way that suits you best. 1. I am sorry to hear you have been unable to make any changes to web safe. Tried switching off and on, pin hole reset. Please note that this will be turned on by default. Over 400 servers in the UK and over 5,500 worldwide. 1. Changing DNS on your device is the best option VM have other DNS 194. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Extra virgin olive oil contains a maximum of 1% free oleic acid, virgin olive oil contains 2%. 22, 2023, 10:01 AM PST. Here are our top tips to help you on your way. POP3 Settings. When accessed via EE it shows secure, and using “TLS 1. Then, open your. I would immediately get an email confirming that changes were made. All my network settings on the PC is automatic, so DNS is default. Login in the the Virgin Media online account and try the to enable websafe. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". uk, which will give you a rough idea on if it's a single ISP in the UK that's. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. If you want to stop the government pushing more censorship and control. Sorry that your web safe is not working on a particular site. Networking and WiFi. Whether you prefer online, mobile, kiosk or airport counter, you can find all the options here. Child Safe set to On but not blocking any websites, this used to be working but isn't anymore. The mysterious respiratory illness that may have sickened scores of dogs across the country could be caused by a new type of bacterial infection. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. I was told it was a vpn issue on a device but when I tried it on an iPad we. Please look out for. Virgin Media is a popular internet service provider in the United Kingdom. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Flynn, a research dietitian at Miriam. This is both logging in via web browser and mail app on her. Do NOT reboot the Hub, just let it do it's thing. 44. If I access the websites via EE, the SSL pops up just fine, when I do the exact same thing through Virgin Media the SSL is not working. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. 168. I’ve seen previous posts suggesting going to the 1. Please confirm that all your Virgin Plus equipment has power. Login to the Virgin Media account and in the Web Safe section set Child Safe to Disabled. Child safe in ON on my account. I have realised that although the web safe setting are working on my device, they are surprisingly not working on my kids device and you are able to access restricted websites straight away. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. Networking and WiFi. Because this blocking is occurring at the network level, it doesn’t rely. Switch on Child Safe. QuickStart, set up and connections. I advise that. • The remote control should now have unpaired from the box. This is what I tried to enter. Networking and WiFi. Re: Web safe settings not working. Speed Hi all, I’ve got exactly the same issue that Child Safe isn’t working. Select SPAM Settings. Virginmedia. How to register to use the TV Go app or website. And goi. Step 1 Get in touch with your bank if you think you might have given out any financial info - they'll try to recover any money you've lost. org. when adding or removing a website it says changed can’t be saved. Select Parental Controls in Virgin Media Web Safe. 4. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. IP address. When child safe was switched on, I couldn’t access any dodgy websites (like porn or gambling etc). In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. Thanks for getting back in touch, the child safe is working the way it should, with some sites that are moderately new or have a feature that does not trigger standard child/web safe features then it would be the case of applying that website manually into the list to block, have you done this. We would like to show you a description here but the site won’t allow us. . Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. com nslookup protonvpn. Although VPNs are not illegal in the UK, Virgin Media chooses this policy, thus preventing their use. 1. View Apps > Web Safe > manage your Web Safe settings - takes me back to the. not the VM Hub. It’ll help to protect any device that’s connected to your Virgin Media home network to. Networking and WiFi. Once logged in, select ‘My apps’ tab’. The web filters introduced by ISPs use network-level filtering of broadband connections to block access to adult and illegal content. From a desktop or laptop device open a Command Shell in Window or otherwise a Terminal. All devices would need to be re-connected to the WiFi. Whilst waiting for the forum team to help can you confirm if you are able to browse to FYI, by default sites that hide your public IP Address (like VPN services) are blocked, i. SpeedChild Safe not working in Security matters Tuesday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2 weeks ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoQuickStart, set up and connections. Forum team are best placed to help and issue has been flagged to them. Account - Cable. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Manage Your Account. Had a new Hub 5 yesterday to so say solve connection issues. Once logged in you will see 2 filters; Virus Safe and Child Safe. com). The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Virgin Media is in the UK. Sign in . i keep getting the following message - 5376275 - 3. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term! Child safe not workingHi Shaz - unfortunately this issue has been going on for several weeks and there is no fix provided by Virgin - weeks of excuses but no-one has managed to change this as yet sadly. Switched On Families. Prevents water loss: "Olive oil’s main benefit is to moisturize the skin by reducing water loss," says cosmetic chemist, Ee Ting Ng. Virgin Media; My Virgin Media; Shop; Help;. HI My landline is not working. Virgin is still working on a more flexible system. Learn more Have I helped? Select Mark as Helpful Answer or 🖒. - would be pushed to all down to Web Safe, the company's adult content filter system to an actual location. Yes VM don't want to debug the opt out childsafe software on the server thats needs a reboot. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. ago A warm welcome and thanks for posting on our community forums. Reply. Do not post the resulting output. Select the SPAM setting you’d like to use: Reject All Spam messages. Options. At the moment, we haven't detected any problems at Virgin Media. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Regards, Daniel. This problem has been running for over 2 months now. My booking. I tried to. Virgin Media Web Safe Step by step guide 7 Select the ‘Child Safe’ tab to on. Hi, I think I have found the problem, it is to do with Virgin Media UK and their on-line "Child Safe Setting" I have turned this off and have Opera's VPN working. Expand the Email option. ExpressVPN. Options. 1 site and checking AS Name value says Virgin Media and it does. virgin. I just got a URL from the IT team for the VPN. Downdetector only reports an incident when the number of problem reports is significantly. Joining in. Any website unsuitable for children is blocked by default. Includes a 30-day money-back guarantee so you can try it risk-free. Sorry that your web safe is not working on a particular site. on 26-08-2022 16:41. Cleaning my my cache and cookies. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 1. Click: Settings. Apologies you are having issues with saving changes to your account. Unpairing: • On the remote control, press and hold the 'TV' button and the 'Rewind' button together for 10 seconds. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 1 into the address bar of your browser. The spaceship has 17 windows, providing an incredible view of planet Earth for passengers as they float by. I used to enable it for many years. Tuning in. Forum; Apps. - View and track your transactions with our automatic tagging of your. I can’t access the page, when I click on Websafe in settings I get to a page which says “we are doing some work on our site we will be back soon”Here you’ll find all the help you need for Virgin Media related problems and issues. Best VPNs for Virgin Media. Yes still not working. Sky Broadband [25]Often, the argument against more environmentally friendly ones is they don’t work as well – but that myth died with the success of Seventh Generation. . in Security matters a week ago; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters 2 weeks ago; Online security in Switched On Families 2 weeks agoVirgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. For passengers on board, it’s a comfortable, quiet and safe experience. Lee_R. You don’t need to be a web wizard to know how to take care of your kids online. If your site is blocked by a majority of ISPs, it may be that there is a. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. Chatter and natter. Help. The reason the pages were hanging is that the re-routing address to the mandatory Web Safe options page was not going to an actual location. True, the phone was not working before connecting Hub. Does Web Safe work on Virgin Media WiFi. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Enter the following IP as Preferred DNS server: 1. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. T-Mobile is saving us a lot each month. Try both Mac and Windows. Head into your device settings and delete your current VPN entirely. Virgin Media package. . Select the Settings cog in the top right-hand corner. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. It shows that it is ‘on’ but doesn’t block any websites at all. Choose a trustworthy and quality VPN that comes at a reasonable price point. on 08-02-2023 16:22. . If you would like the Web Safe settings changed, let us know as this can be a work around for now. My Virgin Media App. Access your Virgin. Its a serious subject why is there no step by step technical s. Yes, you should visit Virgin Media's Service Status page to find that although they have a good internet connection they wish to be governed by the company and governmental guidelines and constantly changes, as we could do. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi . Work differently. Vishing calls received for both Virgin Media and O2 in Security matters yesterday; Child safe not working in Security matters Tuesday; Cannot Turn Off Websafe and Child Safe in Security matters a week ago; Child Safe not working in Security matters 2 weeks ago; Your filter is blocking legitimate sites in Security matters 2 weeks agoAccess Virgin Media router settings in modem-only mode One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. I was told it was a vpn issue on a device but when I tried it on an iPad we had the same failure of child safe. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. The disaster is that i have called the customer services for. Customers first started reporting problems on Monday, 19 June. Move message to Spam folder (default) Flag a message as. Web Safe: Web Safe will not automatically be set to on. Stay safe. Browse Virgin Media Virgin Media Community. Below is the original post in its entirety. Destinations & onboard. Virgin Media users started reporting problems in their thousands after 1am on Tuesday morning, according to DownDetector, a web statistics provider. It's been on since the start. 3 REPLIES 3. All companies within the Virgin Group aim to make an inclusive workplace for everyone, regardless. com IMAP Port. Set DNS server to VM's one: doesn't work either. Learn how you can change Web Safe settings to turn. I have realised that although the web safe setting are working on my device, they are surprisingly not working on my kids device and you are able to access restricted websites straight away. Connect to the router with a LAN cable. Thanks for this changed the DNS on the Xbox 1. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. Login in the the Virgin Media online account and try the to enable websafe. . Check in. Try a different DNS to confirm access which should bypass VM web safe. S. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. After the last visit of an engineer, at his suggestion, I replaced the phone, and after a few weeks the line was not working again. They now say it is fixed. 3. e. |. Using an incognito window (on all three- computers and smartphone) Using 5G instead of wifi. Recommended for unvaccinated travelers of all ages traveling to the U. virginpulse. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. June 2, 2020. Virgin Mobile package. Direct from Virgins help pages. In order to look into this for you further, we'll send you a private message on here. innovation - with plenty of perks along the way. DownDetector’s data show when reports of. 1 and it has logged it. Our plans offer the best value for money. ukntlworld. on 06-04-2023 07:40. TRACK, BUDGET, SAVE AND PAY. Options. Not good enough. Unlike some posts here, I want Child Safe to work. 0 Kudos. QuickStart, set up and connections. Measles. 4. Child Safe not working in Security matters Thursday; Child safe not working in Security matters Thursday; Child Safe Not Working in Security matters a week ago; Web safe not working when enabled in Security matters a week ago; Child Safe show is off but it's on and can't change it. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. Nothing that I can do, unfortunately, as I am not a VM employee. Networking and WiFi. Virgin Mobile. business accounts in our app. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. 1. Virgin Media. ago pretty sure you can get around it with DNS changes, but don't quote me on that. For Google on Android: Tap More > Settings > General. Hello, I am having this problem too. Web Safe requires the use of Virgin Media DNS to work. If you know you were using Cloudflare before and that's the DNS with. Regards. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. 1. if the site fails to load then Child Safe is on. Welcome to help centre. Once you leave your house you won’t be protected by Web Safe. on 06-03-2023 16:05. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. 993. To turn off your guest WiFi network, visit your network settings by entering 192. All the domains I tried work fine on Virgin Media. However, this only kicks in after customers. Solved: Hi, I can't seem to turn on Web Safe. Reply. . Summary. I am not using VPN. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. 1 into the address bar of your browser. com 194. Go to Account settings, then Account details b. For this tool to work as intended, launch it, connect to a non-UK server, and enjoy IPTV as usual. Kickass Torrent. vi. I called customer services who want to send a third engineer on Friday. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Flying Club. I am not on any VPN. Get The App. My Virgin Media makes managing your account easier with all your information in one place. I think I might need them to turn it off their end. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Joining in. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Dosing info - Hep A. Internet not working on Mac even though all other devices are ok Go to solution. I have enabled child safe and even added some explicit sites to the deny list on the account page, however these sites are not blocked and are still accessible. VM must get it fixed once and for all. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. net Account from an Email Program using IMAP. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. - they're offering it to me free, as a customer. Consult your local power utility provider about.